PRICES AND PAYMENT
Each product is specified with a price including VAT. In the shopping cart, you can see the total price including all fees, taxes, shipping, and payment. Payment terms are specified in the shopping cart depending on the chosen payment method.
Shipping terms are specified in the shopping cart depending on the chosen shipping method.
RIGHT OF WITHDRAWAL
Your right of withdrawal (withdrawal period) is valid for 14 days. In your message to us, it must be clear that you are withdrawing. The withdrawal period begins the day you received the item or a significant part of it. If the agreement concerns a custom-made item or an item that has acquired a clear personal characteristic, the withdrawal period begins the day we provided information.
After you have exercised your right of withdrawal:
You are obligated to keep the item in as good condition as when you received it. You may not use it but can, of course, carefully examine it. If the item is damaged or lost due to your negligence, you lose the right of withdrawal.
We offer a 10-year warranty on our products.
When you place an order with us, you provide your personal information. By registering and placing an order, you agree that we store and use your information in our business to fulfill the agreement with you. According to the Personal Data Act, you have the right to obtain information that we have registered about you. If it is incorrect, incomplete, or irrelevant, you can request that the information be corrected or deleted. Contact us via email in that case.
The delivery time is specified in the shopping cart under each shipping method. If an item has a different delivery time, it is indicated for that item.
If you have chosen cash on delivery as the shipping method, your items will be kept at the post office for four weeks. Unclaimed items are returned to us. For all packages that are not picked up, we reserve the right to charge you for return shipping, handling fee, and processing fee, currently 150.
Returns are at your own expense unless the item is defective or we have packed it incorrectly. Returns should be sent as a letter or package, not cash on delivery. For exchanges, we pay for the new shipping from us to you.
After exercising your right of withdrawal, you should send or return it to us.
If you have exercised your right of withdrawal, we shall repay what you have paid for the item as soon as possible or no later than 30 days from the day we received the item. You must pay the return costs when sending back the item. We always pay the return cost for sending back so-called replacement items.