Each product is specified with a price including VAT. In the shopping cart, you can see the total price including all fees, taxes, shipping, and payment.

Payment must be made in advance and can be completed using most credit cards or PayPal. The payment terms are specified in the shopping cart depending on the selected payment method.

We strive to ship all orders within two business days. The estimated delivery time and shipping terms are provided in the shopping cart and depend on the chosen shipping method.

You have the right to cancel your purchase within 14 days (the withdrawal period). To exercise your right of withdrawal, you must return the item to us or refrain from collecting it. The withdrawal period begins on the day you received the item or a significant part of it. Exceptions apply to custom-made items and items with a clear personal customization. The right of withdrawal requires that you return the item in the same condition as it was received. Return shipping is at your expense. After the return is processed, we will refund the amount you paid for the item. A standard fee for return handling, currently 400 SEK, will be deducted. The refund will be issued no later than 30 days after the returned item has arrived at our location.

We provide a 10-year warranty on our products. Warranty claims can be made by contacting us at info@stikkan.com. After an approved claim, we will offer a replacement item. The claimed item must be returned to us. We will cover all shipping costs related to an approved warranty claim. The warranty does not cover any indirect damages or personal injuries.

When placing an order with us, certain personal data is provided. By registering and placing an order, you agree that we may store and use your information within our business to fulfill our agreement with you. Under the Data Protection Act, you have the right to access the information we have registered about you. If the information is incorrect, incomplete, or irrelevant, you can request that it be corrected or deleted. If so, please contact us at info@stikkan.com.

This online store uses cookies. A cookie is a small text file stored on your computer that contains information to help the online store identify and track users. We use cookies as session cookies. During your first visit to the online store, your browser is assigned a unique session cookie to ensure you are not confused with other users. For the best user experience, you should enable cookies in your browser. This type of cookie is used solely to provide you with a better experience and support and does not store any personal information about you. Cookies can be deleted. In this online store, cookies are used, for example, to keep track of your shopping cart, your settings, and the pages you have visited to provide you with a better customer experience and support.